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Web Hosting Support
Walkthrough for Secure FTP (SFTP) Program
Crocker Communications requires our customers to log in using a Secure FTP program with a key.Below you will find step-by-step instructions on how to create a key and install the Secure FTP program. After completing the key generation, please email the key and username of the account to support@crocker.com
Windows Operating Systems
Step 1: Download Programs |
A) Putty-Gen for Key Generation |
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B) Core FTP Lite |
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Step 2: Step-by-Step Instructions |
A) Putty-Gen for Key Generation |
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B) Core FTP Lite |
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Macintosh OSX and Higher Systems
Step 1: Download Programs |
Fetch 5.0.5 for OSX and Higher |
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Step 2: Step-by-Step Instructions |
A) Terminal for Key Generation |
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B) Fetch 5.0.5 |
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Note for Dreamweaver program users: While SFTP is supported by Dreamweaver it is a username and password authentication only. Our server requires the use of an RSA key, which is not currently supported by Dreamweaver. Please contact Crocker support for more options reguarding FTP.
Important: The private key which matches the public key on the server grants access to your webspace. Keep the key in a safe location and do not share or loose the key. Also, it is suggested if you upgrade or give away your machine that you wipe the hard drive to remove any sensitive information.
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