• Our experience with Crocker's Answering Service has been wonderful. The customer service has been great and they've been able to successfully help us with anything we need...Once our phones went down on a weekend and Crocker's Team's thorough attention helped us to quickly address the issue so that our patients' needs were met - and I didn't walk into a Monday morning disaster.
    Joanne Levya, Office Manager
    Pediatric Health Care
  • Having Crocker for our broadband provider and our telecommunications provider has been the best thing to happen to this little town in a while. The Crocker sales representative went above and beyond when helping us discern what we needed within our municipal buildings for equipment as well as service. Technical support has been friendly and more than capable. Crocker was a great choice for us.
    Jessica Kelmelis
    IT Coordinator, Tolland
  • We were not looking for just someone to take calls; we were looking for someone to be an extension of us for our patients, providers and the area hospitals we were affiliated with... We couldn't be more pleased with the service that we and our patients receive from Crocker. We've forged a strong relationship between supervisory/management staff, which in turn gives us the comfort and knowledge that our patients are receiving the kind of service we ourselves would deliver.
    Donna M. Hanifan,
    Practice Manager
    RiverBend Medical Group

Unbeatable Connections


The Challenge “With all the talk of the MassBroadband 123 initiative bringing high-speed broadband to the rural communities of western Massachusetts, we’ve been dreaming of moving our town communications into the 21st century. Can you imagine? High-spee...

Solution >

Fast. Flexible. Feasible.


The Challenge “Our medical practice is in the midst of a major growth spurt. We’re adding new locations—through mergers, acquisitions and grants—to provide better access to our patients. Naturally, we need to communicate in real time between multiple of...

Solution >

The Best and Then Some


The Challenge “Each of our medical offices has an old PBX from a different vendor, kludged together over time as we opened or acquired new sites. Our ‘phone system’ is unreliable and expensive to maintain. Now some of the components are failing. We desp...

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News & Events

Crocker Communications Wins ATSI Award Of Excellence

SPRINGFIELD — Crocker Communications Inc. has been honored with the exclusive ATSI 2018 Award of Excellence for the 10th year. This award is presented annually by the Assoc. of TeleServices... >

Little engine that could

Mount Washington — The tiniest town in Berkshire County (and the third smallest in the state) boasted a mighty triumph late this week when engineers finally flipped a virtual switch that took... >

Company Partners