Going the Extra Mile
“Every time we talk to your operators, they sound like they want to be working for you.”
– Crocker Customer
It is said that people excel when they do work they enjoy. At Crocker, our people want to help others. That’s why they go the extra mile, and then some. Quite simply, “I don’t do windows” doesn’t fly here; everyone pitches in, takes ownership, wears a lot of hats, and holds themselves accountable for the job at hand.
The result is a company culture that’s productive, collaborative and proactive, yet inherently fun. After all, people do their best in a supportive, family-like environment filled with camaraderie and team spirit.
Despite merciless New England weather and life’s random twists of fate, we’ve never missed a day of operation since opening our doors in 1956. That’s the Crocker team in action – always at the ready to help our customers.
Because when it comes to providing unsurpassed service, we mean business.
Matthew Crocker, President
Matthew has been employed at Crocker Communications for 25 years. Before he officially started, he was sometimes called on by the founder and CEO (who was also his mother) to provide technical support or to answer a call (or two) for the Answering Service.
Tom Poulin, Senior Sales Engineer
tpoulin@corp.crocker.com
Tom has had a number of roles during his 19 years with Crocker Communications. He began his career as a Client Support Technician. Then, he became Client Support Manager follow by Client Solutions Manager. He is now supremely qualified in his current position as Senior Sales Engineer, or Chief Problem Solver.
Jamie Crocker, Vice President of Network Services
Amy Hill, Telephone Answering Service Account Manager
ahill@corp.crocker.com
Amy is the Telephone Answering Service Account Manager, she joined our account team in June 2018.
Kathy Whitney, Vice President of Financial Operations
Kathy is the VP of Finance, and has been with Crocker for the past 22 years. When she began working at Crocker, she was a part-time billing clerk in a department of one.
Josh Levin, Account Manager
Regis MacNeil Johnston, Founder
regis@corp.crocker.com
Regis and her mother, Marie MacNeil, founded Crocker Communications when they purchased a forty-four account answering service in 1963. Regis retired in 2013, after spending her career leading the organization into a full-service Telecommunications company.
Iomay Caban, Client Support Operations Manager
icaban@corp.crocker.com
Iomay is the Client Support Operations Manager, and most enjoys team member development and supporting client satisfaction.
Jillian Henry, General Manager
jhenry@corp.crocker.com
Jillian is the General Manager of Crocker Communications. Overseeing the daily operations and human resource needs of the Company.
Going the Extra Mile
“Every time we talk to your operators, they sound like they want to be working for you.”
– Crocker Customer
It is said that people excel when they do work they enjoy. At Crocker, our people want to help others. That’s why they go the extra mile, and then some. Quite simply, “I don’t do windows” doesn’t fly here; everyone pitches in, takes ownership, wears a lot of hats, and holds themselves accountable for the job at hand.
The result is a company culture that’s productive, collaborative and proactive, yet inherently fun. After all, people do their best in a supportive, family-like environment filled with camaraderie and team spirit.
Despite merciless New England weather and life’s random twists of fate, we’ve never missed a day of operation since opening our doors in 1956. That’s the Crocker team in action – always at the ready to help our customers.
Because when it comes to providing unsurpassed service, we mean business.
Matthew Crocker, President
Matthew has been employed at Crocker Communications for 25 years. Before he officially started, he was sometimes called on by the founder and CEO (who was also his mother) to provide technical support or to answer a call (or two) for the Answering Service.
Jamie Crocker, Vice President of Network Services
Kathy Whitney, Vice President of Financial Operations
Kathy is the VP of Finance, and has been with Crocker for the past 22 years. When she began working at Crocker, she was a part-time billing clerk in a department of one.
Regis MacNeil Johnston, Founder
regis@corp.crocker.com
Regis and her mother, Marie MacNeil, founded Crocker Communications when they purchased a forty-four account answering service in 1963. Regis retired in 2013, after spending her career leading the organization into a full-service Telecommunications company.
Iomay Caban, Client Support Operations Manager
icaban@corp.crocker.com
Iomay is the Client Support Operations Manager, and most enjoys team member development and supporting client satisfaction.
Jillian Henry, General Manager
jhenry@corp.crocker.com
Jillian is the General Manager of Crocker Communications. Overseeing the daily operations and human resource needs of the Company.
Tom Poulin, Senior Sales Engineer
tpoulin@corp.crocker.com
Tom has had a number of roles during his 19 years with Crocker Communications. He began his career as a Client Support Technician. Then, he became Client Support Manager follow by Client Solutions Manager. He is now supremely qualified in his current position as Senior Sales Engineer, or Chief Problem Solver.
Amy Hill, Telephone Answering Service Account Manager
ahill@corp.crocker.com
Amy is the Telephone Answering Service Account Manager, she joined our account team in June 2018.
