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Springfield Location

Springfield Location:
STCC Technology Park
1 Federal Street, Springfield, MA
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Springfield Location

Greenfield Location:
Greenfield Corporate Center
101 Munson Street, Greenfield, MA
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Jillian Henry

call center operations manager

Jillian oversees daily operations in both the Answering Service and Client Support Call Centers. Starting her career at Crocker Communications as an operator, Jillian has filled almost every position within the Answering Service during her 14-year tenure with the company.

Jillian finds particular satisfaction in facilitating the discovery of employee talents and skills through empowerment and development—she enjoys helping her staff find and realize their personal potential.

Jillian, her husband Michael, and their two children have resided in their home in Millers Falls for the past 10 years. Her time outside of work is spent enjoying family and crafting of all kinds. Contact Jillian at