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RESOURCES

FEATURE - HUNT GROUP

Hunt Group A hunt group is a feature with an assigned number or extension programmed to ring a group of phones. The hunt group can distribute the incoming call using many flexible options to best…

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HOSTED PBX - PRODUCT SHEET

Premise-based phone systems can be a severe drain on your most valuable resources. Aging systems require ongoing maintenance, repairs and upgrades that consume time and divert funding and personnel…

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FEATURE - CALL FORWARDING OPTIONS

Call Forwarding Options There are several call forwarding options available with your Crocker Hosted Phone service. The call forwarding features included with a phone are dependent upon the monthly…

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JABRA PRO 920 WIRELESS HEADSET

Jabra Pro 900 Series Wireless Headset The Pro 900 Series is an easy to use, professional wireless headset with great sound making it ideal for contact center agents and customer service advisors….

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CROCKER - HOW TO RECORD AUTO ATTENDANT GREETINGS

How to instructions on recording your Auto Attendant Greetings from your hosted phone Day Time Menu Greeting Night Time Menu Greeting Holiday Menu Greeting

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GRANDSTREAM 720 - DECT CORDLESS HD HANDSET

Grandstream 720 – DECT Cordless HD Handset for Mobility DP720 The DP720 is a DECT cordless VoIP phone that allows users to mobilize their VoIP network throughout any business, warehouse, retail store…

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GRANDSTREAM 750 - DECT VOIP BASE STATION

Grandstream 750 – Long-range DECT VoIP Base Station DP750 The DP750 is a powerful DECT VoIP base station that pairs with up to 5 of Grandstream’s DP720 DECT handsets to offer mobility to business and…

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ADTRAN 900 SERIES GATEWAY

Total Access 900/900e – IP Business Gateways The Total Access® 900/900e Series of T1 and Multi-T1 IP Business Gateways are designed for carrier Ethernet and SIP/MGCP Voice over IP (VoIP) networks….

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CROCKER - VOICEMAIL SETUP (POLYCOM)

How to Instructions on how to get started with your Crocker Voicemail Service and hosted Polycom phone. Accessing your voicemail for the first time Recording your greetings How to dial in remotely to…

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POLYCOM VVX 201 - DATASHEET

Polycom® VVX® 201 Business Media Phone Entry-level Two-line IP phone with HD sound quality and 2 Ethernet ports The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100…

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POLYCOM VVX EXPANSION MODULE - DATASHEET

Polycom® VVX® Color Expansion Module Turn your Polycom VVX business media phone into a high-performance color attendant console The Polycom VVX Color Expansion Module is an optimal solution for…

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POLYCOM IP 5000 CONFERENCE - DATASHEET

Polycom® soundstation® IP 5000 IP Conference Phone Advanced IP conference phone with Polycom hd VoiceTM clarity, designed for small conference rooms and executive offices. Unparalleled clarity More…

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POLYCOM IP 7000 CONFERENCE - DATASHEET

Polycom® SoundStation® IP 7000 SIP-Based IP Conference Phone Astounding voice quality and clarity from the world’s most advanced IP conference phone Polycom HD Voice Polycom Acoustic Clarity…

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POLYCOM IP 6000 CONFERENCE - DATASHEET

Polycom® SoundStation® IP 6000 SIP-based IP conference phone Next-generation IP conference phone designed for small to midsize rooms Polycom HD Voice Polycom’s patented Acoustic Clarity Technology 12…

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POLYCOM VVX 40X/41X - DATASHEET

Polycom® VVX® 400, 401, 410, 411 Business Media Phones A color midrange business media phone for today’s office workers and call attendants delivering crystal clear communications. /*–>*/…

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POLYCOM VVX 30X/31X - DATASHEET

Polycom® VVX® 300, 301, 310, 311 Business Media Phones Powerful entry-level business media phones for today’s cubicle workers handling a low to moderate volume of calls delivering crystal clear…

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BROADWORKS - SPECIAL CALLING FEATURES

Quick Reference Guide for using two-digit star (*) codes to enact features from your Crocker hosted phone. Available features are assigned to your hosted phone based on your monthly plan (Basic,…

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BROADWORKS - VOICEMAIL QUICK START GUIDE

Quick Reference Guide for using your Voicemail service from your Crocker hosted phone. Play Messages menu Forward Message Distribution Lists Change No Answer Greeting Menu Change Extended Away…

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CROCKER - HOW TO TRANSFER (POLYCOM)

Instructions on how to transfer a call using your Polycom VVX IP Phone. Consultative Transfer – Allows for the user to talk to the person they want to transfer the call to before the transfer is…

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CROCKER - HOW TO DIAL (POLYCOM)

Instructions on how to make calls with your Polycom VVX phone. Using the handset Using the speaker 10-digit versus long distance dialing

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POLYCOM VVX 40X/41X - QUICK USER GUIDE

Polycom VVX 40x/41x – Quick User Guide Views (Phone, Lines, Calls) Calls (Placing, Answering, Ending, Holding, Conferencing) Contact Directory (View, Add, Delete, Dial, Favorites) Call History (…

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POLYCOM VVX 30X/31X - QUICK USER GUIDE

Polycom VVX 40x/41x – Quick User Guide Views (Phone, Lines, Calls) Calls (Placing, Answering, Ending, Holding, Conferencing) Contact Directory (View, Add, Delete, Dial, Favorites) Call History (…

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