Crocker technician’s have finished applying a fix for tonight’s internet connectivity issue and are reviewing the results. At this time, normal service should be restored. If you continue to experience trouble with your connectivity, please first reboot your ONT and then reach out to our Shutesbury Support line.
Crocker is applying a potential fix for the ongoing Internet access issue in Shutesbury, you may observe your ONT reboot when the fix is applied. We expect most customers to be back in service by 9:30pm.
Crocker is aware of an issue affecting internet access for multiple users in Shutesbury. We are working to resolve the issue and will keep this page updated accordingly.