800-413-LINE (5463) sales@crocker.com

Fast. Flexible. Feasible.

A growing medical practice needs affordable, scalable state-of-the-art communications

The Challenge

“Our medical practice is in the midst of a major growth spurt. We’re adding new locations—through mergers, acquisitions and grants—to provide better access to our patients. Naturally, we need to communicate in real time between multiple offices, sharing patient records, medical imagery and practitioner notes. State-of-the-art communications technologies are readily available. The problem is budget. It’s nearly impossible to plan for major expenses when reimbursement rates are always changing. Help! We need a flexible, scalable solution with predictable billing.”

The Solution

Today’s medical practices are required to maintain electronic medical records (EMRs). Sharing records back and forth across multisite practices requires plenty of reliable bandwidth. Fortunately, Crocker Metro Ethernet Service provides scalable bandwidth at lightning speed, yielding faster interoffice and Internet connections.

As for budget constraints, Crocker offers flexibility and predictability—with Crocker Metro Ethernet Service, we can determine cost per site. And now, with MassBroadband, mileage between sites is no longer factored into the cost so it’s considerably more cost effective. No large capital expense and no surprises on the monthly bill. And since these services are fully scalable, they can expand (or contract) with your practice.

Developing leading edge, robust solutions that are sensitive to budget constraints—it’s how we’re wired.

Industry

Healthcare

We were not looking for just someone to take calls; we were looking for someone to be an extension of us for our patients, providers and the area hospitals we were affiliated with… We couldn’t be more pleased with the service that we and our patients receive from Crocker. We’ve forged a strong relationship between supervisory/management staff, which in turn gives us the comfort and knowledge that our patients are receiving the kind of service we ourselves would deliver.

– Donna M. Hanifan,
Practice Manager
RiverBend Medical Group

Our experience with Crocker’s Answering Service has been wonderful. The customer service has been great and they’ve been able to successfully help us with anything we need…Once our phones went down on a weekend and Crocker’s Team’s thorough attention helped us to quickly address the issue so that our patients’ needs were met – and I didn’t walk into a Monday morning disaster.

– Joanne Levya,
Office Manager
Pediatric Health Care

We have been using Crocker Communications’ services for [over] 17 years and have always found them to be responsive in meeting our current needs and supportive of our future planning … Crocker Communications has a drive for technology within the schools and a solid knowledge of what it takes to get the job done.

– Bart Gilley,
Director of Technology
Hampden Wilbraham School District

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